The Curse of Creativity

Creative folks are some of my favorite people. I love artists. My dad is a woodworker, my mom a crafter and clothing maker. One of my aunts makes and sells handcrafted stuffed animals, and another aunt produces multimedia art combining photography and painting. One of my best friends is a DJ and a dancer. Throughout my adolescence and early adulthood, I surrounded myself with thespians and musicians. These are my people. As a writer and a DJ, I understand other creatives much better than humans with no artistic outlet.

When my wife and I first started dating, her artistic flair was one of the traits which attracted me to her. She was a photographer and photo editor. We knew early on in our relationship we would be able to work on our crafts separately together - independent in each other’s company. It was a beautiful symbiosis. Over time, I’ve discovered she’s more than a photographer. She’s also a painter and a jewelry maker.

As we are settling into a new house, her creative mind is overclocking. She is an overflowing fountain of decorative ideas: furniture and room colors and flooring and paint and … A couple weeks ago, she saw a picture of a mural painted in someone else’s home then decided she would do something similar in our living room. After receiving zero objections from me, she’s begun the project, still a work in progress. Last weekend, we bought a $5 end table at Habitat for Humanity and set it up in its desired location. Later that evening, she insisted we epoxy it to match the mural she’s painting. It’s now a swirly blue table and looks great.

She has a dilemma though. Her fount of ideas is relentless. It’s a never ending stream of consciousness with no off switch. I hear her say the words “What if we” at least a few times daily. These plans and thoughts and dreams erupting from her cranium are wonderful and delightful. Unfortunately, there isn’t enough time in the day to make all of her artistic longings become tangible.

I have similar struggles. As someone who has studied history and possesses an autistic knack for pattern recognition, it’s hard to watch the news and not guess what’s coming next. Sometimes my predictions are wrong - see my previous blog post for an example. But I can’t make it stop. My brain is wired to analyze if/then scenarios and morph those into digestible stories for others to consume. My furious creativity doesn’t cease at sociopolitical precognitions either. Any time I attend a baseball or hockey game, my brain constantly sorts through my internal jukebox to conjure which songs would better fit the moment than the songs selected by the stadium or arena’s in house DJ. And my writing … book ideas are piling up in the notes app on my phone and I know I’ll never live long enough to author all of them.

This is the curse of creativity. We are imaginative 24 hours a day. When we wake, when we sleep. When we struggle, when we thrive. Our brains are constantly visualizing new worlds, new words, new images, new melodies, and new possibilities. We can’t quit; it’s a part of what makes us who we are. To complicate matters - we all have day jobs. At least, those of us who haven’t retired have day jobs. Time card punches don’t stem the tide of creative musings. We get new ideas nearly all day every day. Some of us manage it better than others, and I am not one of them. But I try. My notes are meticulous and abundant. Book ideas, reminders to add certain songs into specific playlists, and board games I want to buy for family game night, I keep a record of it all. The noise never ends so I channel it as best as I can.

If this sounds like you, fear not. You are not alone. The curse of creativity is accompanied by a life of beauty, wonder, and awe. It might be devastating as much as it is comforting. In the creative curse you’ll find catharsis, healing, confusion, and purpose but only if you allow it. To thrive as an artist, you must always be ready because inspiration may strike at any (and often peculiar) moment.

My brother-in-law lives with us. He’s got a multitude of disabilities which prevent him from living independently. My wife is his caretaker and he’s our third wheel. Caring for and about disabled individuals can be frustrating so I attempt to have as much fun with him as possible. One of my methods to enjoy time together is to call him silly names. When I wake him up in the morning, or call for him to get shoes on so we can go somewhere, or bring him his bedtime snack, I’ll call him something absurd.

“Hey nacho cheese … ”
“Hey Larry Curley and Moe … ”
“Hey Macarena … ”
“Hey there Delilah … ”
“Hey Steven Michael Montgomery … ”
“Hey turducken … ”
“Hey spic n span … ”

Sometimes he’ll laugh. Sometimes he says “Stop iiiiit.” Sometimes he’ll let me know I scared him. Regardless his reaction, I always get a smile - enough to make the effort worth it.

Last night, with a banana in my hand, I approached his room intending to say “Hey dune buggy” but there was a short circuit between my frontal lobe and my lips because what I actually spoke did not follow my plan. When I say inspiration can appear at the strangest moments, the interaction with my bro-in-law last night is proof of concept. I blurted out some gibberish twist on dune buggy when the moment arrived. I handed him the banana while my hippocampus lit the beacons for Gondor. As I walked away pondering my verbal blunder I thought, “That would be a great name for the main character of a novel.” I unlocked my phone, opened the notes app, and created a reminder of an epic character name I need to use some time in the future.

What’s the name you ask? Well, an author needs to keep some secrets. I wouldn’t want to ruin the surprise.

The Best Advice I Ever Received

A corporate trainer was one of the first grown-up jobs I ever had. The type of work that felt more like a career than a paycheck, weeks filled with meetings and important interactions. I spent four and a half years of my mid-twenties in this position, met a lot of great people, took opportunities for business travel, and networked with colleagues who were predominantly my elders. By the time I transitioned into a new role with the company, I was burnt out. As much as I loved the job, it was clear I could not continue.

During this time, I played supervisor and coach to groups of brand new employees roughly every month and a half. Turnover rate at the company was high enough to ensure we were always hiring which meant there was a constant need for me to do my job. Two big issues contributed to my burnout: the people we hired and the time I was given.

During this new hire class, I had to teach grown adults ranging from fresh out of high school kids to elderly folks approaching retirement who had never used a computer. It was my responsibility to educate this mishmash swath of humanity about the products to sell, bills to read, systems to use, and etiquette of customer interaction. My biggest challenge was half of the people in my classes didn’t want to be there, they just needed a job.

Originally, these classes lasted six weeks, five in the classroom and one in production where they would shadow tenured employees. In an effort to save money, the duration of these courses were trimmed from six weeks, to five, then eventually to four. Also due to budget constraints, the eight hour long class time was cut down to six hours and forty-five minutes. What began with two hundred hours to instill as much skill and knowledge as I could into my students had to be compacted into one hundred one hours and fifteen minutes. I had to create an accelerated course to cover the same curriculum. Speed runs are a fun challenge with video games but tortuous with employment.

One class was my tipping point, the beginning of my end.

I had three weeks to teach soft skills for sales and customer service, demonstrate a dozen different computer systems, and discuss all of the details of five different products. The fifth one was my favorite because it was the one with which I was most familiar. It was also the most complicated for anyone without experience. We spent two whole days (a Thursday and Friday) talking about the fifth product and practicing how to order it. Then they had a weekend off and returned on Monday to start working with a mentor in production.

The fourth week of class was not entirely spent shadowing qualified employees. At the end of every day, we would regroup and discuss any questions they had from what they observed and address any knowledge gaps.

They also had smoke breaks which is where everything fell apart. If you’ve ever worked in a call center, you probably know the designated smoking areas are places for gossip and venting. The more time you spend in the smoking section, the more likely you are to hear someone complaining. Doesn’t matter if you’ve worked there for ten years or ten days. There was one call center I worked it in Sioux Falls (I won’t mention Citibank by name) where this phenomenon was so prevalent, employees referred to the smoking area as the “bitch deck.”

Trainees tend to gather in a circle while taking their cigarette breaks, even during the final week of on-the-job training. That first Monday contained a plethora of lament. I’m not a smoker so I only learned of how this conversation transpired after the fact from people who were involved. It went something like this …

Person 1: “It’s so stressful. I feel like I forgot everything Nic taught us.”
Person 2: “I took a call about product five and couldn’t remember anything about it.”
Person 3: “It’s almost like we didn’t talk about it during training.”
Person 4: “Yeah, I don’t remember Nic saying anything about product five.”

Now, this is all normal stuff. When you spend three weeks taking in large quantities of information, you’re not going to remember everything. That’s why I did the regroup sessions at the end of the day. Also, some people are nervous talking on the phone and being the expert customers expect. It could have all been handled and resolved except the last person in the above conversation started a mutiny. As soon as they said I never covered the fifth product, everyone else joined in claiming “I don’t remember Nic teaching it either” and “yeah, he didn’t talk about product five at all.”

Unfortunately for me, one of the supervisors happened to be outside smoking at the same time. She was standing apart from the group but close enough to hear the conversation. Since product number five was a huge source of revenue, she panicked. Instead of coming to me and asking what happened, she went straight to my boss and let him know I skipped a section of the curriculum. Then he, without confirming what did or didn’t happen with me, scheduled a day for that supervisor to come teach a section of curriculum I already spent two days teaching.

I was also put on a performance plan to correct my error despite the fact I made no error. My boss’s argument was “You said you taught it but she says you didn’t and she’s a supervisor so I have to take her word over yours.” A few months later, I was forced out of the learning and development team.

Not everyone in the class lost their minds. A few level headed participants expressed frustration losing a day in production to review something that had already been taught. One of them was roughly fifteen years older than me, an old school metal head all grown up and gentrified. He was a military veteran who liked guns but loved his kids more. He had a scathing sense of humor yet took his responsibilities seriously. I’ve never been adept at hiding my emotions and he recognized the grief I was feeling in the moment. He pulled me aside to give me a pep talk.

After listening to my tale of woe, how a few smokers looking for something to whine about made me look bad and placed my job at risk, he told me something I haven’t forgotten.

“You can’t make a rock do back flips.”

My job was to teach classes of adults to jump through hoops necessary to sell and perform customer service in an environment where customers might not want to do one and is unhappy with the other. The individuals causing my trouble were a bunch of rocks. No matter how hard I tried, no matter how well other people from the same class performed, those rocks were never going to do back flips.

Nearly two decades have passed since that conversation. I wasn’t happy to end my time as a trainer but in hindsight it was the best thing for me. Like I said, I was burnt out. I was tired of trying to teach people who didn’t want to be taught. I was tired of cramming content into an inadequate time frame. I was tired of trying to make rocks do back flips.

I changed departments and continued working for the same company. I remained there far longer than I should have. Things worked out and I’m happy doing what I do now. Still, rocks abound. Rocks are everywhere these days.

There’s a Bible verse my dad quoted a lot when I was growing up. It’s from the prophet Isaiah when God tells the people “Come let us reason together.” The God my dad taught me about is one who gave us brains, fully intending us to use them. Dad passed on the idea of a God who wanted us to study and learn about everything from the microscopic structure of the cells inside our bodies to the cosmic sights in the furthest reaches of our universe. I fell in love with a God who wanted me to appreciate the details, to navigate discourse with logic, and communicate with reason. Knowledge was sacred. Its pursuit was holy.

Looking back, I realize I was raised in a dichotomy. While my father imprinted God’s desire for us to reason together, I was also raised in the heyday of the satanic panic. I made my transition from high school into adulthood as purity culture began to flourish in evangelical churches. These two eras were not defined by truth and sound reasoning; rather they were born of innuendo and fear. Unfortunately, sex and witchcraft weren’t the only demons lurking around the corners of Christian imaginations: science was treated like the devil itself. I remember a youth leader letting me know biology teachers were going to teach me fancy stories of evolution with malicious intent and it was OK for me to pretend I believed them so I could pass their class safe with the real truth that evolution was a hoax. The wholesale distrust in public education we see today were seeds planted decades ago.

It should be no surprise our collective ability to reason together is sorely lacking, not just in evangelicalism but among the general public. This is what happens when society elevates ignorance as a virtue. For a while, I foolishly thought I could bring people to enlightenment with reason. I figured facts, evidence, and logic would convince others to see the flaws in their own understanding. I was wrong.

The older I get the more it becomes evident you can’t reason with the unreasonable. While I still crave the God who called us to reason together, I’m confronted with the sage advice I was given seventeenish years ago: you can’t make a rock do back flips. And there are a lot of rocks out there.

When Inspiration Strikes

What does it take to be a writer? Some would advise writing a thousand words every day. The logic is sound. Composing words at such a rate would allow an author to compose a new novel every three months. Other suggestions include setting a schedule, regular time slots each (or every other) day dedicated to your craft. A few authors are lucky enough to consider writing their main source of income and they treat it like a day job with built in weekends and vacation. My recommendation? Define what it takes on your own.

I say this because I am not a normal writer. The odds of becoming a writer were never in my favor. Let me explain.

Photo courtesy of Gratisography

As a kid, I loved to read and was able to consume books well above my grade level. However, I had (have?) a learning disability making reading a slow process. I must read and reread paragraphs and pages for the sake of comprehension. My brain often rearranges word order or insert nonexistent vocabulary changing the meaning of texts on the first read. My ADHD imagination frequently distracts me from the subject matter before me, either predicting what will happen next, question what I would do in similar circumstances, or drift entirely into unrelated universes. Despite my challenges, I’ve always craved a good story; it’s been a lifelong pursuit since childhood.

Reading is an essential skill for authors. Readers are better writers because they are influenced by the syntax and cadence of other authors. If you read my work, you might see my influences from the masters of horror: Stephen King, Dean Koontz, and Anne Rice. You could recognize the blend of fantasy and mythology I’ve learned from JRR Tolkien, CS Lewis, and Max Brooks. A little deeper and you’ll discover how my skills were shaped by the poetic approach of Jackie Hill Perry, Sho Baraka, and Jason Petty (AKA Propaganda) and the inspirational works of Rob Bell, Carlos Whitaker, Rachel Held Evans, and Donald Miller.

The reading prerequisite of becoming an author is in my wheelhouse, even if it takes me much longer to read a single book than most people. However, I’d argue the content of the books I consume stick with me longer than most audiences. I can still explain plot point by plot point my favorite book from fourth grade and the novel I loved most when I was 21. My brain is disordered but it’s also Pandora’s box for trivial things.

Ask my elementary and junior high teachers if I had the potential of becoming an author, most of them would laugh at you. They might tell you I had the imagination to tell stories but lacked the attention span to actually write a book. Worse, every single one of my former testers would tell you how much I hated writing. You would hear testimony of how I actively avoided writing at all costs, even skipping homework if it required too much pencil to paper labor. They would show you examples of my horrendous penmanship, bad enough to make the sloppiest handwriting appear legible in comparison. Maybe if you’re lucky, you would meet the lone teacher who discovered I could accomplish more completing assignments and tests orally than if I had to write it all on printed worksheets.

In addition to my learning disability and my diagnosed ADHD, I was also functioning (I use that term loosely) with undiagnosed autism. By default, I interacted with my peers and saw the world differently than neurotypical kids. Without an official diagnosis, I had zero supports to navigate my environment as an autistic individual. I had to figure out how to learn on my own terms because what schools were doing for me wasn’t working.

Imagine if you will: a neurodivergent nerd with learning disabilities, from an impoverished home life, who hated writing and was a slow reader, churned through a failing education system, and frequently the target of emotional and physical bullying. That child has more potential of becoming a comedian than an author. The odds were stacked against me. But look at me now.

Wait. I still do not like my odds. I am a parent with a full time job who moonlights as a DJ, is a licensed minister, enjoys taking my wife out on dates, and lives on a farm. Where do I find the time to write? No clue. There isn’t an adequate answer for that question. It’s a thing I do without understanding how I do it. Like I said, I am not a normal writer.

My autism and ADHD do not allow for boredom, turning hobbies into obsessions and often leading down rabbit holes. My slow reading rate takes me a month to complete a book a speed reader could burn through in a couple hours. My obligations chew through time like The Very Hungry Caterpillar eating its way to the end of its story. I don’t have the freedom to set aside a few daily hours for writing or research. I don’t have the time, patience, or energy to scribble down one thousand words every day. I can only write when inspiration strikes. I’m sure other writers also work in similar spurt patterns and yet I still feel abnormal. I’m not sure how common my revolving periods of calm and flurry is inside the writing world.

My first book, ‘Kingdom of Odd’ took a little over two years to progress from the composition of the outline to completion of the first draft, and another year to slog through three revisions after feedback from beta readers. During that time, my now eleven year old was compelled to invent her own story idea for an early reader book called ‘A Unicorn Wish.’ She created the characters and setting then I helped her create an outline. Sometime while writing ‘Kingdom of Odd’ my ADHD got eager and thought of a few (several) other ideas for future books including a Christmas themed ghost story, a science fiction tale about superpowers in a global pandemic, and a picture book about love and global cultures. Those thoughts were jotted down in my phone’s notes app and I continued to focus on Kingdom of Odd. By focus, I mean I got distracted again. Inspiration struck and my autism said “Now or never buddy.” I opened a new Word document and I frantically typed a full first chapter for ‘Only for a Day’ (the superhero/pandemic one) based on the brief outline I had stored in my phone a few weeks earlier.

Nothing to worry about though. I dove back into completing ‘Kingdom of Odd,’ provided copies to some beta readers then awaited their responses. With feedback pending, I fleshed out the outline of ‘Only for a Day’ and picked up composing story where the first chapter ended. This should be the path normal authors follow: write a book, finish a book, start the next book. But I’m not a normal writer. Because I also used this time to write a complete outline for ‘The 12 Ghosts of Christmas’ including character profiles for each of the twelve ghosts. My brain also invented a few more (several) book ideas: alien invasions, dystopian futures, alternate dimensions, revenge, time travel, ghosts, and a lot more.

It’s OK though, I was focused on ‘Only for a Day.’ Then the notes and recommendations for ‘Kingdom of Odd’ were delivered and I went through rounds of edits and revisions. In January of this year, I started querying the completed manuscript to agents and returned to writing the first draft of ‘Do Dragons Sleep?’ I know what you’re thinking, that’s not ‘Only for a Day.’ Correct. But I had the idea, I created an outline and had to start the new project or else my mind would revolt. So now I’m querying a young adult medieval fantasy novel, and juggling two rough drafts, one a modern science fiction for adults, the second a young adult coming of age story with Norse influences.

Sweet. I can bounce back and forth, right? Then my wife threw me a curve ball. She thought of a horror story and wants me to help her write it. We spent a couple nights compiling an outline and character profiles. I wrote the first chapter. Now I have three works in progress. Annie wasn’t done though: she also had a plan for a children’s book. She wrote the first draft then I proposed some revisions. We got feedback from friends and family, I rewrote the tale and she set out to complete all the artwork. Once she finished the pictures, I began formatting ‘Polly was a Wog.’ So four WIPs.

Then a couple weeks ago, I was listening to a discussion on a podcast about the fear of death. Naturally this spawned an idea for another book so I added it to my notes app. However my special blend of autism and ADHD couldn’t leave a small spark alone. A day later, my mental processes stoked the embers into a consuming fire leaving me no choice than to write an intro and first scene of ‘Thanatophobia,’ a home invasion horror story and my fifth WIP.

Here’s where I stand. One book in the query trenches, three books in progress (one without an outline), and one book written but unformatted. I still have horses to feed, kids two raise, a wife to love and cherish, two more DJ gigs scheduled, a two week vacation booked with foreign travel, occasional visits to an open mic night, blog posts to publish, and weekly therapy. I haven’t even mentioned my recent foray into spoken word poetry. How do I do it all? I really, truly do not know.

Stuck

Negative feedback, constructive criticism, rejection - they’re all a part of the human experience. Some people avoid it with varying degrees of success. Others ignore it because the haters gonna hate hate hate. Regardless of the intent behind the criticism, it’s clear not all people see the benefit in it. There are those who are like Melvin Smiley, Mark Wahlberg’s character in The Big Hit, who said … 

If you’re the type of person who can’t handle rejection, the Melvin Smiley kind of human, becoming a writer is probably not the best idea for you. Actually, any career in a creative industry is something you should avoid. That said, I can only speak as a writer and a DJ. These are the only crafts where I possess any experiential authority.

For a novelist, you have two paths to publishing: traditional publishing houses or do it yourself. The latter is expensive as you have to do everything on your own or pay someone else to do it. The editing, formatting, cover art, promotions, and advertising. As someone who is not great at promoting myself, this method does not sound appealing.

Which leaves the former - the method that is the dream of nearly every author, to be published through a traditional publisher and see your books on shelves in everything from Barnes and Noble, to your local independent book store, to Walmart. Writers long to see their titles on best seller lists, get film options, and be the next Brandon Sanderson or Sarah J Maas.

There’s a challenge to the traditional method though. Publishing houses do not accept submissions directly from authors. If you’ve written a novel and want that book to be considered by a company like Harper Collins or Penguin/Random House, you need an intermediary. In the publishing world, those people are called literary agents. Their job is to sell your book to publishers and negotiate the best contract possible. Because the more you get paid, the more they get paid. To follow the traditional route, you need an agent. Without an agent, getting your book published is unlikely.

How do you find a literary agent? You must query. Query good. For the uninitiated: a query is a formal request from an author to an agent for representation. It’s a process. It is arduous and daunting – possibly a little soul crushing if you’re not prepared. Once a query is submitted, there are a few different things that could happen. The first (and worst) is nothing; weeks turn into months and there’s no response as if you and your story never existed. The next possibility is what everyone hopes for - the agent requests either a full copy or partial copy of your manuscript. If they like what they see they make an offer to represent you. The third, final, and most likely possibility is rejection; you get a letter thanking you for considering them but your project isn’t a good fit.

It shouldn’t be a surprise rejections are plentiful, more abundant than any other response. The quantities of books written every year far exceed the number of projects any agent could possibly represent. If a literary agent was foolish enough to accept every author who ever submitted a query to them, they would never have the time to effectively pitch those books to publishers. This means thousands of books are completed and saved as a manuscript on a hard drive somewhere to never see the light of day only to be read by friends, family, beta readers, and critique partners. The population of unpublished authors is so vast it makes the count of published authors comparatively diminutive.

When I began querying “Kingdom of Odd,” I did the math. I searched for all agents on QueryTracker who were open to submissions and accepted queries for young adult fantasy. Then I exported that list into a spreadsheet (because I’m a nerd) and included the number of queries each agent had received with the count of how frequently they requested a partial or full manuscript. The statistics are not encouraging. These agents have received anywhere from 260 to 12,400 queries. The stingiest agent requested at least a part of a manuscript from 0.15% of work submitted to them. The most generous agent requested more from 13.53% of the authors who queried them. At best, roughly 87% of authors are going to get rejection letters. At best. Worst case scenario, some agents reject nearly 100% of the queries they receive.

If you are a writer who wants to see their book traditionally published, there will be rejections. A lot of rejections. If you’re not prepared, it will destroy every shred of self worth your ego can muster. I thought I was ready. My first few rejections came and motivated me to keep trying. According to all available stories, JK Rowling received twelve rejections for “Harry Potter” before an agent expressed interest. To be clear, I am not JK Rowling. “Kingdom of Odd” is not “Harry Potter.” And I’ve received seventeen rejections with more to come. Regardless, I believe in my book and the story and its potential. So I keep submitting. Sometimes, I would submit two queries for every one rejection letter.

As for those rejection letters, they come in a few different varieties. The most common is a form rejection. These letters are identical, with only the name of the author and book title changing from one email to the next. The other options are more personal as they both contain constructive feedback. The rarest instance includes encouragement to change something and resubmit. More probable is a letter explaining exactly why your book was rejected but leaving it open to the author to take the advice before submitting to other agents. For the first six months of querying, every rejection I got was a form letter. “Thanks for considering me but …”

July brought two new things: warmer weather in the Inland Northwest, and the first rejection letter with feedback I could actually use. This excited me. If I’m going to get shot down, I’d at least like to know why. If my book isn’t good enough for someone, I want to know what could make it better. I thought I was ready. Turns out I was only prepared for the form rejections. I was not primed for the useful criticism.

After the first few rounds of editing and revision and feedback from friends/family, I got my manuscript in front of a couple beta readers. The most useful feedback I got from the beta phase was about exposition. This is a blessing and a curse. In fantasy, you need a certain amount of exposition. Without it, readers can’t understand the world your characters inhabit. They won’t know the social structures or the magic system or the reason anyone does anything especially the main characters. Too much exposition is cumbersome and boring. No one wants to read a dull book. The evaluation suggested incorporating the necessary exposition into dialog as it would provide the background readers need while also contributing to character development and natural flow of the story. So I dove into another rewrite to incorporate this feedback.

This is where the personalized rejection letter derailed me. First (like any good manager would do when coaching an employee) it started off with compliments. She said there were great qualities in my work (yay!) and it was an intriguing concept (also yay!) but (and there’s always a but) it was too heavy on dialog and exposition.

Finally, some tangible and helpful feedback from a literary agent. I should be excited, instead I’m confused. I understand her recommendation but I don’t know how to implement it. The original version was heavier on exposition and I revised it to include more dialog based on earlier feedback. One person says more dialog, one says less dialog, and both say less exposition. While I realize I can’t please everyone I want a book worthy of pleasing an agent. I want someone who will take a chance on me.

Now I’m stuck. The one thing I always wanted in a rejection turned out to be a figurative wad of chewed gum clogging the gears of my creative cognitive functions. I’m a writer: I should be writing. I could be revising my completed manuscript taking consideration of recent recommendations. I could be working on my other works in progress. I could be formatting my wife’s children’s book. I could be blogging. Instead I’m trapped inside my head. Since I don’t know how to fix this one thing, I was paralyzed to write anything. To be honest, this is the first significant item I’ve composed since that rejection letter on July 6.

Dump this in a blender with my autistic aversion to boredom, my hyperactive imagination, my evangelical guilt, my lingering situational depression, and all the anxiety I can muster and you get blah. Blah has been my modus operandi for the month of July. And I don’t like the blahs.

Wedding Professionals

This is me and my friend Syafiq. Both of us are DJs. He’s a dance instructor and choreographer who’s just started officially working as a day-of coordinator. I’m a licensed minister. Naturally, our skill sets place us in the same universe. If you ask my teenage daughter, she’ll tell you Syafiq and I have the same vibe.

selfie courtesy Syafiq Fuller

We live in the world of weddings. If you’re getting married and need an officiant? We got you covered. Need a DJ for the reception? That’s us. Need someone to teach you to dance so you look like you know what you’re doing during your first dance? Syafiq is your man. Want help writing custom wedding vows? I can do that. Need someone to keep everything moving and organized? We’re available for hire. Taking it a step further - we both take pictures during our gigs which we give our clients for free as an added little bonus.

There’s something about the public display of love and commitment that fuels us and the music we play heals us. We love celebrating love. And that’s what we do at Fuller Entertainment. (Shameless plug: you should follow us on Facebook and Instagram.) If you or someone dependent on you is getting married, we’d love to hear from you.

It’s more than a wedding thing though. We are also available to play music for school dances, corporate events, private parties, religious celebrations, family reunions, bars, and coffee shops. As for the ministry side of things, if you want someone to officiate a comic book or ren faire themed wedding I’d be happy to help. Because I’m a geek and us nerds deserve love too.

And it’s still more than that. The real reason I’m writing this is because Syafiq is a great dude. He’s was the best man at my wedding and is one of the best men I’ve ever known. If it wasn’t for him, I wouldn’t be a DJ. Working with him over the years, I’ve learned a lot about his heart and what makes him tick. The compassion he possesses bleeds into everything he does. His goal as a DJ has also become my goal - to lift up and encourage others. We look for clients who ooze positivity. When we recommend photographers, stylists, and caterers, we suggest people who also believe in hope and promote humanity’s better nature. We aim to work with clients, venues, and other vendors with a spirit of collaboration. When a gig is over, we want to be able to tell everyone involved we look forward to working with them again - and be sincere in that statement.

This world is ugly and bitter enough as it is. Neither of us wants to contribute to the proliferation of selfishness and greed rampant in our culture. It might be the harder path to take but we would rather be a light in the darkness. This ideal has been hardwired into Syafiq’s fiber ever since the day I met him. He’s an amazing friend and I’m honored to share his business adventures.

For real though, we’d love to be the DJ and/or minister at your next event.

A swing and a ...

It is baseball season. Which means my brother is probably recording for his First Pitch Strike podcast. And if he’s not working on the podcast, he’s probably watching baseball. I know for a fact he was in Denver yesterday to watch the Mariners annihilate the Rockies in their home stadium.

Baseball runs in my family. My dad was a pitcher in high school. Growing up, the Mariners were broadcasted somewhere in our home, either on TV or the radio - sometimes both. The voice of Dave Niehaus is the sound of my childhood. Even though I didn’t play baseball, there was nothing more special than a trip to the Kingdome to watch the boys of summer play, fireworks ignited every time one of the M’s hit a home run. During my nephew’s high school days in Cheyenne, he was a star pitcher and he’s now returned to join his old team’s coaching staff. So far, two of my five kids have entered the world of America’s past time. Last summer, my eleven year old’s softball team took first place in their league.

Peewee baseball/softball is a bizarre creature. I’d call it organized chaos but there is very little organization present. I’ve observed this curiosity twice now and it wouldn’t surprise me if our youngest follows her older siblings’ footsteps.

First there’s t-ball: everybody swings and everybody runs. Sometimes they run even when they don’t get a hit. This phase is pure comedy. There are kids who don’t know what to do when they hit the ball so they stand at home plate until one of the adults drags them to first base. Other kids run the wrong direction after the hit. Inevitably, the helmets are far too big for some players, permanently obscuring their vision. Once on base, nearly every kid will keep on running until they reach home.

Years later they have it figured out. Uniforms fit and teams are sponsored by local businesses. There are strike outs and line drives. Fielders dive for balls and runners slide into bases. Kids stop swinging at every pitch, they make fewer errors, and teams become more competitive. Wins and losses suddenly matter.

Between these two stages there is another form of the game, one where the rules don’t matter and the goal is giving players experience. This is the transition time, the first year without a batting T. Coaches pitch for their own team and batters are up until they get a hit. Strike one? Cool. Keep going. Strike 13? It’ll happen eventually. Keep trying. Batters at this age are given infinite strikes. The moment their bat makes contact, everyone cheers - even if it’s a foul ball.

In the creation of a novel, there are phases. First is the raw work: plotting and planning, researching, drafting, editing, rewriting, beta readers, and more editing. Eventually you figure it out. There’s a contract signed with a publisher - perhaps with one of the big five or a small regional press or you decide to self publish. Then one day, an author walks into their favorite book store and finds their novel under new releases, debut authors, or local writers. There are no real wrong paths here. Publishing a book is a gargantuan task.

But somewhere between those two stages is something different and a million times more chaotic. Publishers don’t accept submissions from authors but they will accept them from agents. If an author hopes to get traditionally published, they need to find an agent who will sell the book to a publishing house. To secure an agent, authors submit queries to various agents. It is time consuming because every agent wants something different. If you’re not prepared for rejection, it can also be a little soul crushing.

Writers on social media jokingly call this period the query trenches as if we’re dug in for battle and we must be careful not to lift our head above ground at the wrong time.

But for me, it feels a little like peewee baseball - that first year after the batting T is removed. I get infinite pitches. I send agents information about me and my book. That’s the pitch. I’m swinging every time. I’m aiming for the fences. If your query isn’t a good fit for an agent, or they’re just not interested, they send you a rejection letter - usually a form email. That’s a strike. However, don’t despair - just like little leagues, there are no strikeouts. I get another pitch. I get another chance to swing. If it’s another strike, I’m still up to bat.

The writing community is a lot like those little league teams. As soon as an author gets a hit - an agent request for a full or partial copy of their book, or makes an offer of representation, everyone cheers. We don’t care if that author is a friend or a stranger or a competitor. A success for them means we have a chance when it’s our turn to bat. That’s what we do in the trenches. We root for other writers while we swing at pitch after pitch after pitch. From the first rejection to the fiftieth, the only way we can strike out is if we quit playing. As long as our heart is in the game, there’s always another agent.

I’m not a big baseball person. Not like my dad, brother, and nephew. I’ll attend an occasional Spokane Indians game and make it to as many of my kids’ little league games as possible. The only time I’ll watch baseball on TV is if the Mariners are playing. Being an M’s fan is a labor of love. It is truly a practice of long suffering. Perhaps being a fan of the best team to never win the World Series prepared me for the query trenches. At the end of every season, Mariners fans confidently declare “next year will be our year.” In a similar fashion, after every rejection, I tell myself “here’s to the next one.” I step back into the batter’s box ready to take another swing.

Home, Away, and the Weirdness of Being

During our last trip to Hawaii, my wife and I went on a late night walk along Waikiki beach. We stopped to dance when passing by a bar with a musician playing music on an out door stage, watched some fire dancers practice free from the massive daytime crowds, and lingered along the shore while the sound of waves filled the silence around us. Backlit by the vibrance of skyscrapers and hotels with the expanse of starry skies and endless ocean before us, we soaked up all we could get. There was a life giving energy to the moment, a breath to revive our weary souls.

With my arms wrapped around Annie’s shoulders she told me how the time we spent there felt more real to her than anything else. We conversed about how important these trips were to both of us to connect with each other. It was a reminder of why we work so hard and love the way we live. We both have wandering spirits, a wanderlust hardwired into our being. It’s more than existing as soulmates, it’s as if we were created to see the world together.

We know there is life after kids, a life approaching faster that we could ever prepare. When we travel, whether it is a weeklong journey or a quick weekend excursion, we get glimpses of the way life could be, or the way it was meant to be. It’s a preview of a future when we no longer have the worry of homework, softball schedules, school dances, and convincing kids the importance of personal hygiene and household chores. Our bucket list is perpetually growing and it is our hearts desire to continually find each other through chasing destinations.

Thing is, we are not wealthy people. At least, not financially speaking. We eat cheap. We don’t maintain expensive smoking and drinking habits. We pursue affordable entertainment options. If free is an option, it’s our preferred choice. When we leave town, we stay in low cost hotels. We get the the cheap interior rooms on cruise boats. We look for bargain flights. We pack snacks for road trips. Mock us for our thriftiness but our budget consciousness enables our ability to pursue our dreams.

We also know we are blessed. We understand our traveling hobbies are not options available to everyone. We are aware we live, work, and travel to places impacted by addiction and poverty. Annie is better at it than I am, yet we both endeavor to use our privilege to benefit others. Life is fragile and there is no knowledge more present than the fact nothing is promised. We enjoy these opportunities while we can as frequently as possible because we might not be able to do this forever.

We escaped home again this last weekend for a family road trip to Boise. Saturday was one of the best days I’ve had I a long time. We visited a zoo and a historical site. We stayed in a cheap hotel. I introduced them to my favorite Mexican restaurant. My eleven year old daughter begged me to take her to more museums. We learned new things, bonded over fresh experiences, found joy together, bought souvenirs, took goofy photos, and refreshed our weary souls.

photo courtesy of Andria Casey

Now we are home again. We have resumed the regular routines of day jobs and school. My body is worn but my heart is full. Walking around downtown Spokane this morning, I had a revelation similar to the sentiments my wife expressed in Honolulu roughly this time last year.

Our time away seems more real than our time at home. Walking around downtown Spokane this morning, I sensed this oddness deep in my bones. Real life feels weird. Road trips to Seattle, Portland, Boise, and Cheyenne; flying away to Florida and Hawaii; cruises to Alaska and the Bahamas - these trips tire is out but fill our hearts. When we go we are closer to who we are to who we are than the daily grind of earning paychecks of conversing with colleagues. Our family’s heartbeat is found in miles traversed. Granted, we must return. The income of day jobs and weekend gigs fund our dream life away from home. Still, every time we go somewhere it becomes harder to readjust to normal life.

Then again, I’ve been weird my whole life. It’s time to embrace the weird until we can go away again. And again. And again.

On Special Interests

One common symptom of autism is having an oddly specific area of interest. It’s not just the “I like football” or “my favorite class at school is history” kind of thing that everyone experiences. Nor is it the general list of hobbies possessed by both neurotypical and neurodivergent people. The autistic special interest takes the normal curiosities and pleasures of fascination and entertainment then ferociously consumes every trivial aspect of that thing.

Everything in their world relates back to their special interest. Every conversation inevitably loops back to this thing because they know all there is to know about it. You might like that thing, but it is the most important thing to them. It borders obsession. Or as the National Autistic Society in the UK describes it: “intense and highly-focused interests.”

Let’s say you (a typically functional human) enjoys hiking. If you’re invited to go on a hike, you’ll probably say yes. You might even research a couple different trails to see which one is more popular or is easier to access. Then pretend we have a neurospicy individual who enjoys hiking because it is their special interest. They know how long it takes to drive to every trailhead. They know the length and elevation gain of each trail, how many times you’ll have to cross a stream and the sturdiness of the bridges at each crossing, and the varied vistas to see along the way. The normalized interest in hiking and the interest in hiking with autism are not the same thing.

As a late realized autistic, I’ve been reexamining my childhood through new lenses. Seeing myself as a kid with autism explains so many of my eccentricities and peculiar behavior. I was scripting before I even knew what scripting was. I had texture issues with clothes and food. I was sensory avoidant in almost everything except loud music and turbulent weather.

As for the special interests, I was sure I had them but couldn’t remember what they were. Perhaps my parents could tell you. At least I didn’t remember until recently.

Walking around with a colleague, we discussed how we remember the street names and business locations around downtown. I talked about the mental 3D map I’ve created like a holographic projection inside my cranium. This 3D map charts possible routes and detours between my current location in the space-time continuum and my destination. This is when it hit me. Maps were my special interest.

Image courtesy of Travel Safe

During my earliest memories, my dad sold windows and insulation from a small office in the Riverside neighborhood of Everett. His employer sent him to potential clients’ homes to measure the size of existing windows so he could provide accurate prices for replacements or sketch out the wall dimensions for quoting the cost of insulation.

He frequently had me ride shotgun with him. He believed dragging me to work with him a better option than leaving me home alone. We both benefitted. I helped him hold the tape measure in place and he taught me to navigate maps.

Not Apple Maps or Mapquest. Ever-present internet maps didn’t exist in 1983. He carried a spiral bound book showing the streets of Snohomish County, the kind that directed you to a different page when the road you travelled reached the edge of the current page. Eventually, he changed jobs and his sales territory grew. Soon the paper map collection grew to include Pierce, King, Skagit, and Island Counties. I continued to accompany him throughout my youth. Rand McNally books were sacred texts in the days before GPS navigation and I became a master navigator before I graduated elementary school.

I never grew out of this phase. When I started hiking and climbing in the 90s, I became obsessed with the 100 Hikes books published by The Mountaineers. In addition to text description of the trails and photos of Washington’s alpine wilds, there were trail maps detailing every switchback through wooded, meadow, and rocky terrain. As a student, geography was the first class I passed with an A. As a reader, maps at the beginning of books elevate the story for me. From Tolkien’s Middle Earth to Stephen King’s Under the Dome, to Justin Cronin’s The Passage: maps bring me into these fictional worlds.

Image courtesy of Stephen King and Scribner

As an adult, I’ll zoom in and out of various locations in Google Maps, virtually exploring locales I’ll probably never get to visit. My maps fascination helped me discover a swing in the middle of the jungle while we were in Waikiki. It’s my favorite tool when planning vacations, whether we’re doing a road trip to see family in Cheyenne, returning to my hometown of Marysville, or going to a place we’ve never been before. I used it to search for tattoo parlors in Norway, Costa Rica, and The Bahamas - the next big adventures we want to partake. I’ve used it to familiarize myself with the town of Paisley Scotland so I don’t get lost when I check visiting Paisley Abbey off my bucket list.

During those early 80s days of carefree kidhood, there were two other special interests that tied into my love of maps. My younger self was obsessed with drawing mazes. This predated my fondness for maps though. To keep me quiet during church services, my parents supplied me with a pad of graph paper and a writing stick; by the time the sermon was over, the whole page was filled with geometrical doodles, branching pathways, and only one true route from start to finish. When I began reading maps, it was like seeking a path through the maze, only through the real world. Mazes were maps of mystery and puzzles. Road maps also contained mysteries, but fewer dead ends.

Image courtesy of Outside Magazine

My other autistic special interest also stemmed from my dad’s time selling windows and insulation: architecture. I helped him measure so many homes I became enamored with the way they were designed. Floor plans are basically maps of buildings. I began creating house designs in grade school on the same graph paper I once used for mazes. A decade later I was taking architectural drafting classes at MPHS. Up through my senior year, I had ambitions of a career as an architect. Even now I’ll occasionally have the urge to sketch out a rough blueprint of my dream home - a dream that is constantly evolving.

Maps. Mazes. Masonry. Well, not masonry but the alliteration makes me happy. So my special interests are maps: geographical maps, fantasy maps, maps that are mazes, maps of buildings, maps like floor plans, and the mental maps existing only inside my head to help me navigate the world around me. It’s my autistic superpower.

The New Breed

Kids these days. When I hear that phrase in normal conversation, it’s usually uttered with a scowl and a hint of disdain. It’s always a complaint about the younger generation. They’re weird, disrespectful, and don’t follow any of the rules. The irony is often overlooked - the people voicing their ire against the youth are regurgitating the same complaints older folks had about them when they were teens.

Kids these days. When I say it, it’s spoken with awe and hope. They are weird, and it’s wonderful. They’re brilliant, smarter than their elders want to acknowledge. They’re devious by necessity. And they don’t do anything the way it’s always been done.

There is something different about how they rebel than generations before them. My parents’ peers rebelled with bell bottoms and long hair. My generation rebelled with ripped jeans and feedback fueled guitars. At the end of our wild days, from the elder millennials upward through the baby boomers, we found our way into the workforce just like the generations before us. We hashed out our need to be different then learned to be the same.

Kids these days don’t have the liberty to do what we did. They rebel because they don’t have any other choice. From education to business, into every corner of entertainment from sports to art, to the way government functions, kids these days are taking a different approach than the way we’ve always done it because our paths are not available to them.

Kids these days watched the concept of a career and job security evaporate for their parents and grandparents. They’ve observed the decorum of the general public devolve in recent years. They know the economy the rest of us enjoyed doesn’t exist anymore so they’re doing things differently. If they must work with the public, they’re doing it on their own terms.

courtesy of Dazed & Confused Magazine

20 year old musicians have never lived in a world without American Idol. Teenagers don’t know what life was like before YouTube. The idea of break out viral stars has been a part of their collective consciousness since birth. The days of mailing demo tapes to record labels is ancient history to them, and kids these days are using social media to release music whenever they want.

Literary publishing is adapting to meet younger trends. Kids these days never typed out a manuscript on a typewriter, never waited at a Kinkos while their book was printed, and never used snail mail to query agents. It was never required of them. Technology has made it easier for young writers to self publish, connect with agents, find editors, and sign deals with publishers through Twitter and TikTok.
Kids these days are accomplishing mind boggling feats in athletics, destroying nearly every record that ever existed. Technology and science has made sports safer, kids more adaptable, and injuries easier to heal.

Politics are wild for kids these days. It’s been 23 years since the Columbine shooting. New voters registering to vote for the first time in their lives have grown up with active shooter drills. There’s never been a time in their lives when mass shootings were not a thing. They’ve spent their whole lives in a post-9/11 world. The only thing they’ve experienced from our government is nepotism, deep partisan divisions, culture wars, and the ever growing wealth gap. If they seem politically radical, it’s because we created an environment that fosters racialism.

Old folks these days. Some of y’all look at kids these days the same way Anakin looked at the younglings in the Jedi Temple after he turned to the dark side. Y’all fear what you don’t understand and want to destroy anything you can’t control.

courtesy of Lucasfilm

You think kids these days are weird because they are. We made them this way. Kids these days are a new breed of human, diverging from the way things have always been done because we gave them no other choice. For better or worse, the future belongs to them. Once we’re gone, this world is theirs.

There is one thing clear to me about these younglings: they are going to change the world. They’re doing it with or without us. The rest of us need to be more like Obi Wan, less like Darth Vader. If we’re not ready to help kids these days, it’s time for us to get out of their way.

courtesy of Lucasfilm

Looking for Care in All the Wrong Places

A few weeks ago, I bumped into an old coworker at Walmart. Yes, Walmart. I don’t like shopping there but it’s the closest store to our farm and they usually supply what we demand so funds are exchanged for goods. It’s capitalism 101. Hate it as much as you want, Walmart won’t cease to exist if my family stops shopping there. This is not a story about the deeds or misdeeds of America’s largest brick and mortar retailer. That’s a conversation for another time.

Rather, it’s a story about how we got here. A consumer and an employee, both former colleagues and cogs in a machine who have found peace and happiness in new and wildly different machines. Our former lives were spent within the confines of a call center. He a supervisor and I an administration analyst. We were both in leadership roles, the only difference being he had direct reports and I did not.

For those of you who are not familiar with the term, call centers are businesses with one sole purpose - to be the telephone point of contact of a multitude of industries. From your bank to your utilities, airlines to insurance, and everything in between. If you call the 800 number advertising “how’s my driving?” on the back of a semi truck or the “dial for assistance” sign when stuck in an elevator, those calls go to a call center. Inbound and outbound calls, customer service, collections, telemarketing, tech support, all of it is call center work. As long as people want to know why their bill is so high or complain when things aren’t working like they should, there will always be a demand for call centers.

During the course of my professional life, I’ve worked in three different call centers - a major television provider, a credit card company, and a telecommunications corporation. Not everything I endured was bad; my experiences varied from curious sheer luck to something torn from the pages of Dante’s Inferno. Most people I know who have suffered call center work probably identify with the latter - it’s pure hell.

As an industry, call centers have a 30-40% attrition rate. Out of every 100 employees that get hired at a call center, 30 to 40 of them quit or get fired within their first year. There are some call centers with 100% attrition rates, constantly striving to backfill vacant positions. I’m not sure what the attrition rate was at my office, but I do know the “now hiring” sign out front was never taken down during the seventeen and a half years I worked there.

There was a recurring joke I told throughout my tenure: “By the time I finally quit this place, I’ll be able write a book filled with true stories so outlandish people would think it’s fiction.” Now that I have quit, I feel like there are some big expectations to fulfill. I might write that book some day. Oh the stories I could tell. Tales of drugs, sex, lies, murder, nazis, theft, and the pain caused when general incompetence is given the reins of power. All in due time.

Back to Walmart.

I was making a late night venture to pick up some bird grain and pig feed. As I walked from the pet food isles toward the grocery department, I noticed a familiar face stocking the shelves with paper towels. Just a glance but I kept walking as my brain tried to reconcile a Walmart uniform covering the body of someone I’m used to seeing dressed in business casual. Once my synapses realized the unmistakable face I spotted three steps behind was indeed who I thought it was, I pumped the brakes in a cartoonish halt, then walked backwards to make sure I wasn’t imagining things.

“Howdy stranger,” I said.
“Oh hey.” He replied.
“How long you been here?”
“Oh, I quit (the bad place) shortly after you did.”

He went on to tell me Walmart paid him the same salary he made as a supervisor and he didn’t have to worry about making his incentives every month. Less stress, no longer responsible for the management of a large team of employees, a schedule that fits his personality better, and he makes the same amount of money.

Some people would look at what he did as a step backwards. It’s easy to make that assumption. From a supervisor with some degree of control and influence to throwing freight and stocking shelves at Walmart with no control or influence. But if I were honest, that night in Walmart is the first I’d seen him smiling in years. Abandoning misery in exchange for better mental health is never a step backwards, even if the peace and happiness is found inside Walmart’s evil empire.

This weekend, my wife had some abysmal interactions with call center employees. It was a (more than) 12 hour ordeal with our road side assistance company attempting to get our van towed to the tire shop after one of her tires blew out on I-90. One guy tried telling her our policy didn’t include towing (which it does), one dude sounded like he was so stoned he probably couldn’t read the script on his computer, and a few of them had accents so thick they couldn’t be understood. She was hung up on twice - once after asking for a supervisor. And she had to explain to at least six different people her vehicle was parked on the side of the freeway - all were confused because we couldn’t provide a specific street address.

At the end of the saga, my wife was in tears. “No one cares.” She said, “No one gives a damn that I have to get to work today or that I have kids, or that we had plans for things to do and that they could be ruining those plans. They don’t care. Nobody cares.”

She’s correct. They don’t care. It’s not their job. Even if it was their job to care, they don’t get paid enough to care. How do I know? Because I wasn’t paid enough to care either. Same for my former coworker who’s now found bliss stocking shelves at Walmart - he wasn’t paid enough to care.

This is what customer service looks like within the confines of unfettered capitalism. Capitalism doesn’t care about hurt feelings, it cares about money. Capitalism doesn’t care about consumers, it cares about shareholders. Capitalism doesn’t care about doing the right thing unless the right thing earns a profit.

At the end of the day, whether you’re a customer calling in for help or employee clocking off to go home… Call centers are a business and businesses exist to make money.

There are several ways that call centers can increase revenue.
• Leaner statistics. Shorter call handle times mean more calls are getting answered. More completed calls are generally better for the profit line. As a result, call center employees are incented to reduce the amount of time they spend on the phone with you; the more complex your issue the less interested they are in helping you. It is more fiscally responsible for call center employees to handle the next customer in line then it is to resolve their current customer’s reason for calling.
• Reduce overhead. Computers are expensive to fix and replace. Most call centers operate on equipment that would’ve been cutting edge a decade ago, using outdated software that can barely keep up with today’s technology, and equipment is constantly breaking. If you call anyone in customer service and they apologize because their computers are “updating” that means something is broken. None of this would be a challenge if IT departments were fully staffed. Unfortunately IT support is also an expense. Telecom, tier 1 and tier 2 support, desktop and software support, programming - call centers everywhere are intentionally short staffed in their information technology departments.
• Eliminate non-essential staff. Who is non-essential in call centers? Everyone who doesn’t take a phone call. Trainers, human resources, quality assurance, janitors, receptionists. These roles are pure expense to call centers and nothing they do makes the business money. These days, call centers operate with a skeleton crew everywhere except the call center floor.
• Remote hiring. One of the benefits of the Covid pandemic was the growth in work from home availability. Unfortunately, not everyone is good at working from home. Productivity is often lower for remote employees compared to those working on site. Supervision and accountability is also more difficult when employees are not working in the office.
• Skimp on education. It costs money to train people. Less time spent in new hire training means it’s less expense to hire new employees. Companies are interested in getting butts in seats faster even if that means employees are less prepared to handle calls, less knowledgeable, and more prone to making mistakes.

Take these considerations then add the stress of constant belittlement from both customers and managers, all for low wage compensation. Call centers don’t pay more than they have to. But they often pay enough to trap people. That’s the idea that you’re not qualified for a better paying job but if you did get a different job, you’d probably have to take a pay cut. Somehow, I got lucky and found a better job for better pay. My former colleague found similar luck at Walmart.

Sorry this tale didn’t include anything salacious. It was rude of me to tempt you with such possibilities. Maybe next time. Still there is a lesson to be learned, a moral of the story. If you’re looking for someone to care about your circumstances, call centers are the worst possible location to find that level of concern. I assure you - they most definitely do not care about you.

The Ongoing Work of Black History and Racial Reconciliation Part Two

“I live in an area with a lot of racism.” This is how he began the conversation, referring to his Midwest residence. He could have removed his hometown from the discussion and his statement would still be true.

The land once occupied by the Aryan Nations is about a half hour from where I live. The region around me has been a safe haven for neo-nazis and white nationalists fleeing Southern California for decades. I know what it’s like to live an area where racism is common. Whether it’s the Midwest or left coast, a hick town or concrete jungle, purple mountains or waves of grain, from sea to shining sea, racial prejudice is an unfortunate stain blemishing the fabric of America. Bleaching it only makes it worse.

This kid (I say kid because I’m old enough to be his dad) and I bonded a couple days earlier while eating lunch and talking about video games. Turns out his little brother is the same age as my oldest son and as I described my boy, he kept telling me “oh my gosh, he sounds just like my lil bro.” When I said Christian’s spirit animal is a sloth, this kid bust up laughing. “Same for my brother.”

His question was genuine. He wanted to know how to handle working with people who don’t like him because of his dark brown skin. “I live in an area with a lot of racism. How do you work in homes where people hate you. I mean, a couple weeks ago we went to this place and they wouldn’t even allow me in their house.”

The person who answered him is of Mexican heritage. Coolest guy in the world: bald and bearded, wears Hawaiian shirts every day, and tells stories the same way Michael Peña does in the Ant-Man movies. He prefaced his answer with assurances as someone who has experienced similar situations. He talked about safety and team support.

My new friend inquired how to behave when confronted with inescapable racism. I wanted to scream at the unjustness of his question. I wanted to say “You shouldn’t have to deal with this. People shouldn’t hate you. It’s not right.”

Life without hatred is a myopic dream. The world as it should be is not the world as it is. In times like these, wishful thinking is as useless as empty platitudes. I couldn’t respond to his valid concern with a fantasy about an equitable America that doesn’t exist. Instead, I gave him what is perhaps the whitest advice I could muster. “Kill them with kindness. Don’t give them any justification for their hatred. If they’re going to spite you, it’ll be because of their own prejudice and not for anything you do.”

Thankfully he understood the point I was trying to make. He’s a good dude and capable of maintaining that goodness in all situations. “I like that,” he said. It’s a shame this kid lives so far away. I could see myself being a good friend, falling into a mentor type of role for him.

I shared a story with him about working with people whose biases I found offensive. When I DJ, I don’t get to choose my clients, they’re assigned to me. A couple days ahead of a gig, I was meeting with bride and groom to talk about their reception party when the groom said something disgustingly homophobic. I walked away from that meeting discouraged I’d be playing music for the guy who hates people I love.

If anything though, I am intellectually consistent. I believe bakeries run by bigoted bakers should have to make wedding cakes for gay weddings. But if the roles were reversed, the baker is gay and the client is homophobic, I think the baker should still have to make the cake for the anti-gay wedding. I might not like this dude’s attitude about the LGBT community but I believe he deserves to enjoy his wedding day the same as anyone else.

Then I remembered something. There’s a PFLAG sticker on my laptop. I was going to show up at a venue with that laptop and play music for a homophobic guy with a sticker on my laptop supporting Parents Family and Friends of Gays and Lesbians. My attitude changed. I stopped feeling like I was stuck with this guy. No - he was stuck with me.

“You’re not stuck with racists." I told my new friend. "You might show up to work in their home but remember you’re doing a job. You’ll be there for a couple hours then you’re gone. You’re not stuck because you get to move on. But those bigots are stuck with you because they need you to do something only you can do.”

image courtesy of Citizen Ed

I’m not naive. I know he’s going to return home and start working with people who think of him as a lesser person because of his skin color. It won’t be everyone. It won’t even be a majority of people. Still, as far as I care, even one home where he’s mistreated on the basis of race is too many. People who hold so much contempt for someone they’ve never met makes me wish their dad was a little more like my dad.

This is why I fight for racial reconciliation.

Coping Isn’t Coping

Situational depression. Or at least that’s what my therapist called it. One situation in my life sucked and another was really crappy. A + B = D for depressed. Ideally, once circumstances changed, I’d be happier.

Things did change and eventually I did feel better. I also attended therapy and took medication. I had a couple different support groups and was involved in my church. I was happy, or at least as close to happy as possible.

Biologically speaking, depression is always there. For some people, it’s a lingering presence and daily burden. For others it ebbs and flows like the tide. Today is OK but tomorrow never knows. Those with SAD (or seasonal affective disorder) fall into this latter category, their mental health dependent on the weather. My situational depression makes me a candidate for the occasionally depressed. Since it’s a chemical imbalance, there isn’t a cure, only treatment through prescriptions and counseling can reduce the symptoms. Your brain is what it is. It can be rewired but not replaced.

So this is who I am. Some days my depression is an echo in the basement of my psyche. Other days it’s the annoying neighbor throwing an all night kegger when I have to work at 5am the next morning. Some days, it’s mellow enough to be forgotten and other days it’s so loud and crippling it can’t be ignored. Some days, it is a circus clown waving in the distance, other days it’s a masked killer from a slasher flick chasing me up a flight of stairs because why wouldn’t I be foolish enough to ascend the stairs where there’s no means for me to escape - that’s what people do in horror movies.

image courtesy of Dark Sky Films

I didn’t learn about my depression and anxiety until I was in my mid-30s. My oblivious perspective didn’t mean I was not depressed prior to my diagnosis. I didn’t suddenly develop symptoms the moment my therapist gave me a label.


My journey through depression and anxiety mirrors my story of autism. I didn’t know I was on the spectrum until I was 40, but I’ve been autistic my whole life. In the same way, I didn’t know I was depressed until I was an adult. Looking back I can see I’ve struggled with depression since adolescence.

These are challenges no one should face alone. Life doesn’t come with a user guide; the closest thing we have to cheat codes are therapists. So I got one. She prescribed some drugs. So I took them. And it helped.

Mental health doesn’t have easy fixes. Therapeutic and pharmaceutical solutions are not cures, they’re temporary salves. Wonderful and helpful yet not enough to heal the deepest wounds. To cope with the stresses of life, changes in weather, and negative self talk, people plagued with depression and anxiety need to develop useful coping mechanisms.

Neurotypical people cope naturally. They do it without thinking. Bad things happen, they adjust and keep moving. They’re upset about something, they process the emotion and continue to function. It’s the natural order. However, not all brains are able to self-regulate on autopilot. That’s why good therapists teach coping mechanisms.

Some people count or take deep breaths, meditate or punch a pillow, read or play video games. I have a big challenge though: coping strategies don’t last. For example, I tap my fingers when I’m anxious and it helps me feel calm. Yet the anxiety returns the moment I stop tapping unless I’ve resolved the cause of my worried stress. However, finger tapping isn’t the only coping mechanism I’ve tried.

Doing something nice for someone else is a great anti-depressant. I’ve volunteered for various community programs, served homeless people, opened doors for strangers, participated in charity events, and donated to non-profit organizations. All of it feels great in the moment. I never feel depressed when engaging in acts of kindness. Unfortunately, I’m not able to do these happy acts all day every day. I have a regular job, kids to feed, and a farm to run. I can have the serotonin high of helping someone, only to come home confronted with the reality of laundry that never ends and fences perpetually in need of repair.

I’ve been told nature walks and spending time with animals are good for mental health. I agree. That’s why I tend to linger outside longer than necessary after doing evening barn chores. Giving ear scratches to our donkey, playing with the goats, or staring at the stars. It’s a peaceful end to an often hectic day. As refreshing as this time is, I can’t stay outside forever. The next day is coming with a new set of stressors.

I feel great at my DJ gigs; music is therapeutic. But my gigs have end times when the speakers are turned off and I must tear down my equipment. There are times throughout my day where music cannot be played in the background, whether due to business calls or a lack of accessibility. Songs, regardless of genre, calm me, but the benefit vanishes as soon as the music stops.

There are more coping methods. I could go on ad nauseam. Hopefully, you get the point. Coping is great until it isn’t. Coping doesn’t last. Coping isn’t coping. I still have to function.

Neurotypical people are able to cope without coping mechanisms. Either due to depression, anxiety, or autism, I do not posses that skill. How do I do it? I don’t know. What I do know is I wake up every day and do what must be done because there are people (and animals) who depend on me.

I’m OK, and even when I’m not, it’s OK. If you see me tapping my fingers, at least you know why.

There Might be Something Wrong with Me

When I was in elementary school, my parents wanted to know what was wrong with me. Well, maybe that’s a bad way of phrasing it. They didn’t think I was broken, yet they knew I wasn’t normal. So they did what any parents raising kids in the late 80s would do in their situation: they took me to a psychologist to determine why I’m weird. I walked out of the psych office with an ADHD diagnosis and a learning disability that affects the way I read.

in an absence of available pictures of me from 1987, please accept this substitute courtesy of Amblin Entertainment - disclaimer: I was never that cool

One of the tests the doctor asked me to perform was an exercise where I tapped my thumb to each individual fingertip. Starting with the index finder, then the middle, ring, pinky, then reverse to ring/middle/pointer. He explained kids with ADHD struggle with this task while other kids can do it without thinking. I had to concentrate to do complete the test - and even with total focus I still came close to screwing it up a couple times.

These days I can tap thumb to subsequent fingers back and forth at a rapid pace nearly instinctually. It’s a nervous habit for me, a tick I do whenever I’m anxious. If the same shrink who evaluated me over 30 years ago saw me again today, I’m not sure if he’d reaffirm my ADHD diagnosis because I would ace the finger tapping test with unquestionable perfection.

Neurotypical people would describe my compulsive finger taps as fidgeting. For those of us on the autism spectrum, it’s called stimming - or self stimulating. And yes, I said “us” because I have autism too. If my parents wanted to know why I was so quirky, this is why. Perhaps if Reagan era psychology had a better understanding of autism, I would have been given a proper diagnosis. (That’s not to say I don’t have ADHD. ADHD and ASD are frequent co-occurring disorders.)

Stimming helps people with autism regulate themselves. It is great for me in the moment; unfortunately, it is only beneficial while I’m doing it. If I’m unable to reel in my nerves while repetitively thumb tapping my fingers, my nervousness returns as soon as I cease my anxious habit.

I often wonder how different my life would be if the doctors of yesteryear had correctly identified they way my brain worked when my parents took me in to be evaluated. Would I have found adequate support at Pinewood? Would middle school have been more bearable? Would I have been bullied less? Would I have found helpful coping mechanisms in junior high? Would I have fit in with my peers? Would I have been a better student at MPHS? Would I have completed college and garnered a higher paying job? Would I still be who I am now?

My life followed the rough path to here – now grown with the pressures of adult responsibility causing havoc inside my autistic brain. Between parenting three teenagers, a daughter biologically born from a worthless man, and a baby quickly becoming a toddler, my time is often consumed with kids. Then I have a full time dead end job, weekend DJ gigs, a farm requiring daily work, all while trying to maintain this blog and write my first novel. House chores, errands, bills, car repairs, date nights with my wife, maintaining friendships, support groups, doctor appointments, attempting to eat a healthy diet, and manage some semblance of exercise. It frequently feels like it’s all overwhelming.

image courtesy of International City/County Management Association

Much like Elton John, I’m still standing better than I ever did. Fueled by coffee or anxiety, I keep going, looking like a true survivor and feeling like a quirky little hyperactive kid.

Yes, I know I’m weird. It’s not easy being an adult – a thing even more complicated when you’re on the spectrum. I won’t complain though. Autism makes me a better DJ and provides me a unique perspective as a neurodivergent writer. I’m not Ok but it’s OK. There might be something wrong with me but I’m doing fine.

Still, if you see me tapping my fingers, I wouldn’t object to hearing an encouraging remark.